MIROMI · Swiss Essentials

Request deletion of your MIROMI account

Use this form to request permanent deletion of your MIROMI customer account and associated personal data. You do not need an email app or to sign in first.

How deletion works

  1. Enter your MIROMI account email address and confirm your deletion request.
  2. MIROMI will contact that email address to verify that you own the account. Nothing will be deleted before this verification.
  3. After verification, we will delete your account and associated personal data except information we are legally required to retain. We will confirm when processing is complete.

We will process your request within 30 days of receipt. If account ownership has not been verified or additional time is exceptionally needed, we will explain why and provide an updated timeframe.

We retain invoices, order records and payment records only where necessary to meet legal obligations. Our completion notice will explain which data is affected and why it must still be retained.

This request does not cancel outstanding orders. Your statutory rights relating to purchases remain unaffected. Signing in to the shop again later may create a new customer account.

Use the email address you use to sign in to the MIROMI shop. Do not submit passwords, identification documents or payment details here.

Submitting this form creates a deletion request. Deletion takes place only after MIROMI verifies your account ownership and reviews the request.

Learn how we process your data in our privacy policy.